Shift Lead: Restaurant Supervisor II — Guest Experience

San Antonio Wings LLC; Seguin (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

San Antonio Wings LLC is seeking a Restaurant Supervisor II to support the General Manager in daily operations and direct activities when the GM is not present. You will maximize guest satisfaction by delivering superior service, maintaining a clean, safe environment, and upholding all company policies.

You will train Team Members, oversee shifts, and work to keep costs in check while promoting a guest‑first culture.

Qualifications

• Supervisory experience in a restaurant setting.
• Ability to train and guide team members.
• Strong focus on guest experience and service quality.
• Compliance with company policies and safety standards.

Responsibilities

• Assist General Manager and direct operations in their absence.
• Maintain 5-Star QSC status and address corporate issues.
• Ensure crew adheres to standards, conduct pre-shift huddles.
• Monitor cash handling policies and inventory counts.
• Lead staffing and interview potential employees.

Job description

San Antonio Wings LLC is seeking a Restaurant Supervisor II to support the General Manager in daily operations and direct activities when the GM is not present. You will maximize guest satisfaction by delivering superior service, maintaining a clean, safe environment, and upholding all company policies.

You will train Team Members, oversee shifts, and work to keep costs in check while promoting a guest‑first culture.