Restaurant Supervisor II: Elevate Guest Experience & Ops

Wingstop; Laredo (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Wingstop in Laredo, TX is seeking a Restaurant Supervisor II to support the General Manager in day-to-day operations and direct shifts when the GM is not present. This role focuses on delivering outstanding guest experiences in a clean restaurant with high-quality food.

You will enforce company and government policies, coach team members, manage cash handling, and help maintain safety and QSC standards while building a strong, guest-first culture.

Responsibilities

• Directs operations when General Manager is not present.
• Ensures guest service goals and quality standards are met.
• Enforces company and government policies on shift.
• Maintains 5-Star QSC status and safety procedures.
• Manages cash handling and inventory during shifts.
• Assists in hiring and training team members.
• Maintains staffing levels and reduces turnover.

Job description

Wingstop in Laredo, TX is seeking a Restaurant Supervisor II to support the General Manager in day-to-day operations and direct shifts when the GM is not present. This role focuses on delivering outstanding guest experiences in a clean restaurant with high-quality food.

You will enforce company and government policies, coach team members, manage cash handling, and help maintain safety and QSC standards while building a strong, guest-first culture.