Riverside Shift Leader - Restaurant Ops & Guest Experience

San Antonio Wings LLC; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

San Antonio Wings LLC is seeking a Restaurant Supervisor II to support the General Manager in all day-to-day operations and direct operations when the GM is absent. The supervisor will maximize the restaurant culture and guest experience while running shifts and enforcing company policies.

Responsibilities include leading staff, ensuring top customer service, managing cash procedures, and maintaining safety and cleanliness standards to deliver a 5-star guest experience.

Responsibilities

• Directs operations when the General Manager is not present in the store.
• Ensures excellent customer service and operational goals are consistently above standard.
• Maintains a guest-first culture in the restaurant.
• Supervises shift staffing and ensures team members are trained in their positions.
• Manages cash handling policies and daily cash procedures.
• Drives operational excellence by controlling food costs and inventory.

Job description

San Antonio Wings LLC is seeking a Restaurant Supervisor II to support the General Manager in all day-to-day operations and direct operations when the GM is absent. The supervisor will maximize the restaurant culture and guest experience while running shifts and enforcing company policies.

Responsibilities include leading staff, ensuring top customer service, managing cash procedures, and maintaining safety and cleanliness standards to deliver a 5-star guest experience.