Guest-Centric Restaurant Supervisor I — Ops & Training

San Antonio Wings LLC; Copperas Cove (TX); Presencial; USD 21.000 - 23.000; Jornada completa

Descripción de la vacante

San Antonio Wings LLC in Copperas Cove, TX, seeks a Restaurant Supervisor I to support the General Manager and lead shift operations. This is a full-time, hourly role focused on guest experience, food quality, and policy compliance.

You will manage team tasks, ensure service standards, monitor safety and cleanliness, and handle cash and hours within a 40-hour week. Must lift up to 50 pounds and work varying shifts as needed.

Formación

• Provide excellent customer service and guest experience.
• Train and develop team members on company standards.
• Follow cash handling and shift policies.
• Adhere to safety, food safety, and cleanliness standards.
• Work across multiple roles as needed.

Responsabilidades

• Assist in achieving sales goals while controlling labor and food costs.
• Direct operations in absence of GM and Supervisor II.
• Maintain guest-first culture and high guest satisfaction.
• Lead pre-shift huddles and assign duties.
• Ensure compliance with handbook, conduct, and uniform standards.
• Complete Time and Temperature logs and oversee equipment maintenance.
• Maintain a safe, clean, and compliant restaurant environment.

Conocimientos

Customer service

Team leadership

Communication

Descripción del empleo

San Antonio Wings LLC in Copperas Cove, TX, seeks a Restaurant Supervisor I to support the General Manager and lead shift operations. This is a full-time, hourly role focused on guest experience, food quality, and policy compliance.

You will manage team tasks, ensure service standards, monitor safety and cleanliness, and handle cash and hours within a 40-hour week. Must lift up to 50 pounds and work varying shifts as needed.