Shift Lead - Restaurant Ops & Quality

carlislellc; Portland (OR); On-site; USD 34,000 - 42,000; Full time

Job summary

Wendy's is seeking a supervisory team member to oversee operations during non-service hours and assist management with supervision during service hours. The role includes directing crew, ensuring compliance with procedures, and maintaining safety and dress standards.

Requirements include High School diploma, at least 1 year in the restaurant industry, and the ability to train staff. This is a full-time, on-site position with focus on performance and guest service.

Qualifications

• High School graduate or equivalent.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.
• Thorough knowledge of Wendy's Operational Procedures and Standards.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
• Follows all procedures in the Operational Procedures Manual; ensures time card accuracy and wage/hour compliance during non-service shift.

Skills

Supervision

Training

Customer service

Time management

Education

High School diploma or equivalent

Job description

Wendy's is seeking a supervisory team member to oversee operations during non-service hours and assist management with supervision during service hours. The role includes directing crew, ensuring compliance with procedures, and maintaining safety and dress standards.

Requirements include High School diploma, at least 1 year in the restaurant industry, and the ability to train staff. This is a full-time, on-site position with focus on performance and guest service.