Restaurant Shift Lead - Operations & Quality

carlislellc; Grape (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Wendy's Mishawaka location seeks a reliable supervisor to oversee operations during non-service hours and assist management during service periods. You will direct crew, monitor quality, and ensure safety, dress code, and cash controls are followed.

Requirements include at least 1 year in a restaurant, a high school diploma, and being 18+. The role emphasizes teamwork, customer service, and adherence to Wendy's standards.

Qualifications

• High School graduate or equivalent.
• 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems that require immediate attention; refers issues to the unit manager as needed.
• Follows all procedures in the Operational Procedures Manual and ensures wage/hour compliance during non-service shifts.
• Maintains safety and dress policies and notifies the unit manager of any accidents or injuries.

Skills

Work direction

Supervision

Customer service

Education

High School diploma

Job description

Wendy's Mishawaka location seeks a reliable supervisor to oversee operations during non-service hours and assist management during service periods. You will direct crew, monitor quality, and ensure safety, dress code, and cash controls are followed.

Requirements include at least 1 year in a restaurant, a high school diploma, and being 18+. The role emphasizes teamwork, customer service, and adherence to Wendy's standards.