Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Troy (MI); On-site; USD 21,352 - 24,108; Part time

Benefits offered by this job

Medical, Dental, Vision, & 401k for eligible employees

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A popular restaurant chain is seeking a Shift Lead in Troy, Michigan. This role focuses on executing operational standards and ensuring excellent guest service while following company procedures. Responsibilities include training staff, maintaining restaurant cleanliness, and analyzing performance. Ideal candidates should have a high school diploma, restaurant operations experience, and strong communication skills. Flexible shifts and weekends are required, along with a commitment to a welcoming and positive environment.

Qualifications

• Must complete Shift Lead training classes and may need ServSafe certification.
• 6+ months of restaurant operations experience is required.

Responsibilities

• Ensure restaurant cleanliness and maintenance.
• Interact with guests to resolve issues.
• Train employees and support the General Manager.

Skills

Communication in English

Spanish comprehension

Mathematical skills

Computer/POS skills

Education

High school diploma or equivalent

Job description

A popular restaurant chain is seeking a Shift Lead in Troy, Michigan. This role focuses on executing operational standards and ensuring excellent guest service while following company procedures. Responsibilities include training staff, maintaining restaurant cleanliness, and analyzing performance. Ideal candidates should have a high school diploma, restaurant operations experience, and strong communication skills. Flexible shifts and weekends are required, along with a commitment to a welcoming and positive environment.