Shift Lead, Restaurant — Drive Guest Experience & Ops

Qdoba Restaurants; Shelby Township (MI); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k for eligible employees

PTO including vacation and sick time

Tuition reimbursement

Job summary

A well-known restaurant chain in Shelby Township is looking for a Shift Lead. The successful candidate will operate the restaurant alongside the General Manager, ensuring excellent guest service and adherence to operational standards. Responsibilities include training staff, maintaining cleanliness, and interacting with guests. Ideal candidates must have a high school diploma, experience in restaurant operations, and strong communication skills. This position offers competitive hourly pay and various benefits including medical and PTO.

Qualifications

• Must be at least 18 years old for compliance.
• 6+ months of restaurant operations experience.
• Completion of Shift Lead training classes required.

Responsibilities

• Executes restaurant operations with the General Manager.
• Maintains restaurant cleanliness and service standards.
• Trains employees according to company standards.
• Responds to guest questions and concerns promptly.

Skills

Communication in English

Spanish comprehension

Fundamental reading skills

Fundamental writing skills

Math skills

Computer/POS skills

Education

High school diploma or equivalent

Job description

A well-known restaurant chain in Shelby Township is looking for a Shift Lead. The successful candidate will operate the restaurant alongside the General Manager, ensuring excellent guest service and adherence to operational standards. Responsibilities include training staff, maintaining cleanliness, and interacting with guests. Ideal candidates must have a high school diploma, experience in restaurant operations, and strong communication skills. This position offers competitive hourly pay and various benefits including medical and PTO.