Shift Lead: Quality Pizza, Service & Profit

Papa John's International; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service to support restaurant profitability. The role involves enforcing company policies, safety and ethics across operations, and maintaining performance standards.

The position emphasizes shift coverage, staff feedback, cost controls, and adherence to procedures while promoting a positive team environment and flexibility to adapt to changes in demand.

Qualifications

• Shift leadership and supervision of restaurant shifts.
• Focus on product quality and customer service.
• Follow company policies, procedures, and systems.
• Maintain compliance with laws and ethical business practices.

Responsibilities

• Adheres to station guidelines for dough management, portioning, and product prep, ensuring quality outputs.
• Contributes to company product goals and minimizes customer complaints by meeting restaurant needs.
• Exhibits core values, maintains positive attitude, and adapts to change.
• Ensures adequate shift coverage and provides feedback to correct issues.
• Manages inventory, cash handling, and labor costs within company guidelines.

Job description

Papa John's International is seeking a Shift Leader to supervise shifts and work areas, ensuring high quality products and customer service to support restaurant profitability. The role involves enforcing company policies, safety and ethics across operations, and maintaining performance standards.

The position emphasizes shift coverage, staff feedback, cost controls, and adherence to procedures while promoting a positive team environment and flexibility to adapt to changes in demand.