Shift Lead - Pet Store Leader (Flexible Schedule)

Pet Supplies Plus; Glen Ellyn (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

PTO & Holidays

Life Insurance

Medical/Dental/Vision

401(k) with company match

Ongoing training and development

Job summary

Pet Supplies Plus in Glen Ellyn, IL is seeking a Shift Lead who loves pets and helping neighbors. You will lead daily store operations, coach teammates, and help ensure friendly, efficient service during your shift.

As a PAWsome leader, you will reinforce PSP standards, handle back-office tasks, assist with recruiting and training, and ensure safety, cleanliness, and excellent customer care for every guest and their 4-legged friends.

Qualifications

• 2+ years of retail experience.
• Strong sales and customer service skills.
• Must pass the pre-employment background check and be 18 years of age or older.

Responsibilities

• Partner with store team leaders to learn and reinforce PSP standards and daily management routines.
• Provide leadership coverage and perform management functions up to four times a week when team leaders are offsite.
• Adhere to operational policies and procedures (cleanliness, animal care, safety and security).
• Learn and perform back-office procedures – like making signs, updating price changes, and imputing cashier records.
• Involvement in store recruiting, onboarding and team member development.
• Communicating opportunities to improve community engagement or store performance to the team leaders.
• Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.

Skills

Customer service

Sales

Education

No formal education requirements

Tools

Microsoft Office

Job description

Pet Supplies Plus in Glen Ellyn, IL is seeking a Shift Lead who loves pets and helping neighbors. You will lead daily store operations, coach teammates, and help ensure friendly, efficient service during your shift.

As a PAWsome leader, you will reinforce PSP standards, handle back-office tasks, assist with recruiting and training, and ensure safety, cleanliness, and excellent customer care for every guest and their 4-legged friends.