Shift Lead, Pet Store – Lead & Elevate Customer Care

Pet Supplies Plus; Pleasant Valley Township (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Company paid Life Insurance

Medical, Dental, Vision options

401(k) with company match

Job summary

Pet Supplies Plus is seeking a dedicated Shift Lead to provide exceptional service and leadership. In this full-time role, you'll partner with store team leaders and engage with customers to ensure a great experience. Ideal candidates will have over 2 years of retail experience and strong customer service skills.

You will assist with store operations, manage responsibilities when leaders are offsite, and participate in team member development. Benefits include medical options, paid time off, and 401(k) with a company match.

Qualifications

• 2+ years of retail experience.
• Strong sales and customer service skills are a must.
• Ability to operate equipment including a forklift and lift up to 50 pounds.

Responsibilities

• Provide leadership coverage when team leaders are offsite.
• Learn and perform back-office procedures like making signs and updating price changes.
• Involvement in store recruiting and onboarding.

Skills

Retail experience

Sales skills

Customer service skills

Microsoft Office proficiency

Job description

Pet Supplies Plus is seeking a dedicated Shift Lead to provide exceptional service and leadership. In this full-time role, you'll partner with store team leaders and engage with customers to ensure a great experience. Ideal candidates will have over 2 years of retail experience and strong customer service skills.

You will assist with store operations, manage responsibilities when leaders are offsite, and participate in team member development. Benefits include medical options, paid time off, and 401(k) with a company match.