Pet Store Shift Supervisor: Customer Service Leader

Pet Supplies Plus; Natick (MA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Paid Time Off

Medical, Dental & Vision Plans

Job summary

Pet Supplies Plus is looking for a Store Shift Supervisor who is passionate about pets and providing exceptional service. In this role, you will assist customers with their pet needs, work alongside team leaders to maintain operational standards, and ensure a friendly environment for both pets and their owners.

Ideal candidates should have a high school diploma and retail experience, with strong sales and customer service skills. Benefits include employee discounts and flexible schedules.

Qualifications

• 2+ years of retail experience required.
• Must be able to lift up to 50 pounds.
• Willingness to perform nail trims on pets.

Responsibilities

• Provide exceptional neighborly service to customers.
• Assist neighbors in choosing products for their pets.
• Communicate improvements for community engagement.

Skills

Customer service skills

Sales skills

Microsoft Office proficiency

Retail experience

Forklift operation

Education

High school diploma or GED

Job description

Pet Supplies Plus is looking for a Store Shift Supervisor who is passionate about pets and providing exceptional service. In this role, you will assist customers with their pet needs, work alongside team leaders to maintain operational standards, and ensure a friendly environment for both pets and their owners.

Ideal candidates should have a high school diploma and retail experience, with strong sales and customer service skills. Benefits include employee discounts and flexible schedules.