Shift Lead: Pet Hospital Team Leader & Client Care

Banfield Pet Hospital; Newton Upper Falls (MA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Continuing education allowance

Life insurance

Disability insurance

FSA/HSA benefits

Three Free Optimum Wellness Plans for宠

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to support the Practice Manager and COS by guiding the team, ensuring exceptional client and pet experiences, and maximizing hospital productivity and profitability. The Shift Lead may also perform Client Services Coordinator and Veterinary Assistant duties when required.

The ideal candidate embraces our Five Principles and thrives in a collaborative environment, delivering outstanding client service, education on wellness plans,

Qualifications

• Minimum two years of veterinary hospital experience.
• Must be 18 years of age or older.
• High School Diploma preferred.

Responsibilities

• Provide exceptional client and pet experiences while guiding the team to maximize productivity and profitability.
• Perform duties as Client Services Coordinator and Veterinary Assistant when needed.
• Ensure effective communication with clients, internal stakeholders, and colleagues.

Skills

Leadership

Customer service

Communication

Team supervision

Education

High School Diploma preferred

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to support the Practice Manager and COS by guiding the team, ensuring exceptional client and pet experiences, and maximizing hospital productivity and profitability. The Shift Lead may also perform Client Services Coordinator and Veterinary Assistant duties when required.

The ideal candidate embraces our Five Principles and thrives in a collaborative environment, delivering outstanding client service, education on wellness plans,