Shift Lead - Outdoor Gear Retail Leader

5.11, Inc.; Turlock (CA); On-site; USD 23,281 - 27,138; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Job summary

5.11, Inc. in Turlock, CA is seeking a Sales Supervisor to lead the store team, partner with the Store Manager, and deliver exceptional customer experiences in a fast-paced environment.

You’ll focus on implementing 5.11 EDGE standards, supporting merchandising and stock organization, and coaching staff to uphold high standards of service, visuals, and operations. This role offers growth opportunities within a purpose-driven brand known for outdoor and tactical gear, with competitive pay and a

Qualifications

• Retail or customer service experience in specialty or performance-driven retail.
• Empowered, enthusiastic, eager to learn.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Deliver an exceptional 5.11 EDGE customer experience.
• Foster a customer-first culture of teamwork and continuous improvement.
• Support merchandising, stock organization, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Customer service

Teamwork

Sales

Merchandising

Visuals

Job description

5.11, Inc. in Turlock, CA is seeking a Sales Supervisor to lead the store team, partner with the Store Manager, and deliver exceptional customer experiences in a fast-paced environment.

You’ll focus on implementing 5.11 EDGE standards, supporting merchandising and stock organization, and coaching staff to uphold high standards of service, visuals, and operations. This role offers growth opportunities within a purpose-driven brand known for outdoor and tactical gear, with competitive pay and a