Shift Lead — Open-Kitchen Bakery, Career Growth

Crumbl; Hamilton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career Growth Opportunities

Customer Delight

Open-concept kitchen

Job summary

Crumbl Cookies in Hamilton, OH is seeking a dedicated Shift Lead to join our rapidly growing national bakery family. You will supervise shifts, collaborate with the General Manager, and lead a 2-6 person crew in an open-concept kitchen to ensure smooth operations and consistent, from-scratch dessert quality.

Ideal candidates have a high school diploma, prefer ServeSafe certification (or willingness to obtain it), and are available full-time Mon-Sat with Sundays off.

Qualifications

• Education: High school diploma or equivalent; ServeSafe certification or willingness to complete training.
• Previous food & beverage experience preferred.

Responsibilities

• Supervise and lead shifts with 2-6 crew members.
• Collaborate with the General Manager to ensure smooth store operations.
• Drive quality control to produce high-quality, from-scratch desserts.
• Engage customers and inform them about new products.
• Report bakery conditions and inventory to leadership.
• Train new team members and provide ongoing coaching and feedback.
• Shift leads do not participate in hiring or firing decisions.
• Must be able to lift up to 50 lbs and stand during shifts.

Skills

Team leadership

Customer service

Food safety

Training & coaching

Inventory management

Education

High school diploma or equivalent

Job description

Crumbl Cookies in Hamilton, OH is seeking a dedicated Shift Lead to join our rapidly growing national bakery family. You will supervise shifts, collaborate with the General Manager, and lead a 2-6 person crew in an open-concept kitchen to ensure smooth operations and consistent, from-scratch dessert quality.

Ideal candidates have a high school diploma, prefer ServeSafe certification (or willingness to obtain it), and are available full-time Mon-Sat with Sundays off.