Night Shift Lead

Workstream; Dover (DE); On-site; USD 35,000 - 45,000; Full time

Job summary

Crumbl in Dover, DE is seeking a passionate Shift Lead to oversee daily operations and lead a team in the food and beverage industry. In this role, you will supervise employees, ensure outstanding customer service, and manage shift schedules. If you have 2+ years of leadership experience and excellent communication skills, this is the perfect opportunity for you.

Join Crumbl and work in a fun environment surrounded by delicious cookies, while gaining valuable leadership and management skills. Apply now!

Qualifications

• Minimum of 2 years experience in a shift lead or equivalent leadership position.
• Strong leadership and organizational skills are essential.
• Excellent communication and interpersonal skills required.

Responsibilities

• Supervise employees and assign duties as per the shift schedule.
• Monitor team performance and ensure efficiency during shifts.
• Handle customer issues and employee disputes promptly.
• Ensure compliance with company policies and health standards.

Skills

Excellent communication

Time management

Interpersonal skills

Strong leadership

Organizational skills

Problem-solving

Team player

Education

High school diploma/GED

Job description

Shift Lead at Crumbl

Are you a highly skilled and motivated individual looking for an immediate opportunity to lead a dynamic team in the food and beverage industry? Do you have a passion for creating delicious cookies and providing exceptional customer service? If your answer is 'yes', then we have the perfect job for you!

Crumbl, co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO), is a renowned brand known for creating the world's best chocolate chip cookie. We are seeking a talented Shift Lead to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Requirements

• High school diploma/GED.
• 2 years experience in shift lead position or equivalent leadership position.
• Excellent communication, time management and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

As a Shift Lead at Crumbl Cookies, you will have the opportunity to work in a fun and loving environment, surrounded by delicious cookies. You will gain valuable skills in leadership, team management, and customer service.

Location: Dover Crumbl

If you are ready to take on this exciting role and be part of the Crumbl family, apply now!