Shift Lead: Open/Close Shifts & Guest Experience

Chick-fil-A; Cuyahoga Falls (OH); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health, dental and vision insurance

Life insurance

Vacation

401(k)

Access to scholarships up to $25,000 per year

Job summary

Chick-fil-A in Cuyahoga Falls seeks a Shift Leader to assist in managing restaurant operations. This role involves supervising team members, ensuring adherence to company policies, and providing an outstanding experience for guests. The ideal candidate is 18 or older, has a positive demeanor, and preferably has customer service and leadership experience. Flexible hours and competitive pay ranging from $14 to $20 per hour are included in the benefits.

Qualifications

• Must be 18 years or older.
• Comfortable working in a kitchen environment.
• Thrives in a fast-paced environment.
• Ability to lead a diverse team.
• Previous customer service experience preferred.

Responsibilities

• Ensure team members follow recipes and accurately prepare orders.
• Maintain cleanliness of workstations and dining areas.
• Address guest issues and communicate with management on complex issues.
• Monitor speed of service and ensure it meets guidelines.

Skills

Effective communication

Customer service

Leadership

Teamwork

Job description

Chick-fil-A in Cuyahoga Falls seeks a Shift Leader to assist in managing restaurant operations. This role involves supervising team members, ensuring adherence to company policies, and providing an outstanding experience for guests. The ideal candidate is 18 or older, has a positive demeanor, and preferably has customer service and leadership experience. Flexible hours and competitive pay ranging from $14 to $20 per hour are included in the benefits.