Shift Leader — Grow, Lead & Delight Guests (Flexible Schedule)

Chick-fil-A; Sherwood (OR); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Free meals

Sundays off

Flexible scheduling

Health benefits

Scholarships

Job summary

Chick-fil-A Sherwood Plaza is hiring a Shift Leader to oversee daily operations, develop team members, and foster a positive culture. You’ll work with a Director or Operator to guide your leadership journey.

Starting pay is $22.00/hour, with training at $17.50/hour and progression to $21.50/hour. The role emphasizes coaching, hospitality, food safety, and guest satisfaction through teamwork.

Qualifications

• 1+ years Chick-fil-A experience or 2+ years leadership experience in food service
• Strong communication, problem-solving, and leadership skills
• English required; Spanish is a plus
• Able to lift 30-50 lbs and stand for extended periods; outdoor shifts possible

Responsibilities

• Lead AM or PM shifts 2–3 times per week, supporting other leaders and ensuring smooth operations on other shifts
• Model and uphold Chick-fil-A brand standards (food safety, cleanliness, speed, hospitality, and food quality)
• Create consistency in daily operations by fostering teamwork, positivity, and organization
• Ensure team members are trained, equipped, and empowered to provide remarkable experiences to every guest
• Coach team members in food safety, speed, quality, and hospitality
• Monitor shift accountability, cash handling, and restaurant cleanliness/safety
• Solve operational challenges and keep shifts running smoothly
• Master all positions in either Front of House (Hospitality) or Back of House (Kitchen)

Skills

Communication

Problem-solving

Leadership

Spanish (plus)

Job description

Chick-fil-A Sherwood Plaza is hiring a Shift Leader to oversee daily operations, develop team members, and foster a positive culture. You’ll work with a Director or Operator to guide your leadership journey.

Starting pay is $22.00/hour, with training at $17.50/hour and progression to $21.50/hour. The role emphasizes coaching, hospitality, food safety, and guest satisfaction through teamwork.