Shift Lead: Morning/Evening Ops & Team Leader

Crumbl Cookies; Louisville (KY); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Crumbl Cookies seeks a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure customers receive outstanding service. You will create shift schedules, deal with no-shows, delegate tasks, and report issues to management.

Successful candidates will manage a team, ensure duties are performed accurately, and drive smooth and efficient workflows across shifts.

Qualifikationen

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.
• Self-motivated, positive and multitasking.

Aufgaben

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting issues to management during shifts.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Jobbeschreibung

Crumbl Cookies seeks a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure customers receive outstanding service. You will create shift schedules, deal with no-shows, delegate tasks, and report issues to management.

Successful candidates will manage a team, ensure duties are performed accurately, and drive smooth and efficient workflows across shifts.