Shift Lead

Crumbl Cookies; Clearwater (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A growing cookie company in Clearwater, Florida, is seeking a motivated shift leader to supervise daily operations. The successful candidate will manage employees, create shift schedules, and ensure excellent customer service. Key responsibilities include monitoring team performance, handling customer issues, and ensuring compliance with company policies. A passionate team player with strong leadership skills will thrive in this role. Join us to be part of a vibrant culture at the fastest-growing cookie company in America.

Qualifications

• Proven experience as a shift leader or similar role.
• Ability to manage a team effectively.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Supervising employees and creating a shift schedule.
• Monitoring team performance during the shift.
• Handling customer issues and employee disputes.
• Ensuring compliance with company health and safety standards.

Skills

Excellent communication and interpersonal skills

Strong leadership and organizational skills

Confident problem-solver

Team player

Job description

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements

• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
• Handling customer issues and employee disputes.

Come be a part of the fastest growing cookie company in America!
6 years ago, Crumbl opened its first gourmet cookie store. In the 5 years since then, we have expanded to almost every state and over 700 cookie stores around the nation! Our customers LOVE the Crumbl experience, and of course, they LOVE our cookies.
We are looking for upbeat, friendly, and motivated individuals to add to a fun and vibrant culture in our store.