Shift Lead

Workstream; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tips

Flexible schedule

Paid training

Employee discount

401K matching

Job summary

Crumbl Cookies is seeking a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure customers receive outstanding service.

Responsibilities include creating shift schedules, handling cash deposits, coaching staff, and reporting issues to management, while maintaining health and safety standards. This role emphasizes teamwork and strong communication to maintain Crumbl's high standards.

Qualifications

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff. Opening and closing registers, accounting for the daily intake and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Communication

Interpersonal skills

Leadership

Organizational skills

Problem-solving

Team player

Education

High school diploma/GED

Job description

Crumbl Cookies is the World's Premium Gourmet Cookie Company!

We offer tips, flexible schedule, paid training, employee discount, & 401K matching!!

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements:

• High school diploma/GED.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.
• Confident problem-solver.
• Team player.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.Opening and closing registers, accounting for the daily intake and preparing cash deposits.
• Handling customer issues and employee disputes.

Crumbl Cookies is the World's Premium Gourmet Cookie Company!
Crumbl Cookies is the fastest growing national brand that is changing the way people experience and enjoy cookies. We are proudly building a reputation consisting of incredible tasting cookies while providing a clean, safe and welcoming environment.