Shift Lead — Master the Craft of Coffee & Mentorship

Verve LLC; West Menlo Park (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Competitive hourly wage

Healthcare benefits

Employee discount and free coffee

Education and mentorship

Job summary

Verve Coffee Roasters is seeking a Shift Lead for the Slac and Meta location in Menlo Park, CA. You will direct the shift, ensure kitchen and bar teams deliver exceptional products, and mentor staff while upholding standards of service.

Join a team of skilled baristas and culinary professionals committed to quality coffee and food pairings. This role requires strong communication, the ability to manage busy periods, and weekend availability. Competitive hourly wages apply.

Qualifications

• Lead a shift and direct floor workflow.
• Excellent communication with customers and staff.
• Mentor and educate team members on products and service.
• Provide courteous, reliable service during peaks and holidays.
• Cash handling and register accuracy during busy periods.

Responsibilities

• Ensure that superior products are being served to customers
• Maintain positivity and enthusiasm at all times
• Support staff with product knowledge and education
• Promote an excellent experience for both employees and customers
• Anticipate & proactively address customer and store needs
• Handle cash with flawless accuracy
• Promote teamwork and excellent communication within the café
• Provide on-the-job education and mentoring

Skills

Lead shift

Customer service

Communication

Team mentoring

Cash handling

Stand for long periods

Weekend availability

Problem solving

Education

Food service training

Job description

Verve Coffee Roasters is seeking a Shift Lead for the Slac and Meta location in Menlo Park, CA. You will direct the shift, ensure kitchen and bar teams deliver exceptional products, and mentor staff while upholding standards of service.

Join a team of skilled baristas and culinary professionals committed to quality coffee and food pairings. This role requires strong communication, the ability to manage busy periods, and weekend availability. Competitive hourly wages apply.