Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Menlo Park (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance and benefits

401(k) with employer match

Tuition assistance (Starbucks College)

Paid vacation and sick time

Parental leave

Cashback / stock program (Bean Stock)

Overtime bonuses

Job summary

Starbucks Corp. is seeking a shift supervisor in Menlo Park, CA, to lead daily operations with craft and heart, ensuring a welcoming space for our community. You will guide a team, maintain quality beverages and food, and uphold store policies while delivering outstanding customer experiences.

The role requires punctuality, flexibility, and prior experience in a fast-paced retail or cafe environment. We offer robust benefits, growth opportunities, and a supportive team culture.

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfilling requests.
• Ability to coach and prepare food/beverages to standard or customized for customers.
• Must be able to delegate tasks and coordinate two or more employees.

Responsibilities

• Lead store operations during shifts, ensuring quality beverages and food safety.
• Coach and direct team to meet store policies and standards.
• Maintain cash handling procedures and store safety.
• Create a welcoming space that fosters customer connection and efficient service.

Skills

Attendance & punctuality

Customer service

Cash handling

Food & beverage prep

Team leadership

Communication

Retail knowledge

Conflict resolution

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor in Menlo Park, CA, to lead daily operations with craft and heart, ensuring a welcoming space for our community. You will guide a team, maintain quality beverages and food, and uphold store policies while delivering outstanding customer experiences.

The role requires punctuality, flexibility, and prior experience in a fast-paced retail or cafe environment. We offer robust benefits, growth opportunities, and a supportive team culture.