Shift Lead: Craft Coffee & Team Leadership

Verve LLC; Lancaster (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee Assistance Program

Free coffee with every paycheck

30% employee discount

Healthcare benefits

Holiday pay

Education/mentorship

Job summary

Verve Coffee Roasters is seeking a Shift Lead in Los Angeles to guide daily operations, mentor baristas, and uphold the high standards of service and product quality. You will lead a busy shift, ensure superior coffee and food pairings, and support the team with knowledge and coaching.

The role requires strong communication, teamwork, and the ability to multitask in a fast-paced café environment. Weekend/holiday availability and standing for long periods are expected.

Qualifications

• Excellent communication skills (verbal and written).
• Strong organizational and detail-oriented abilities.
• Experience supervising a café or beverage service team.

Responsibilities

• Ensure that superior products are being served to customers
• Maintain positivity and enthusiasm at all times
• Support staff with product knowledge and education
• Promote an excellent experience for both employees and customers
• Anticipate & address customer and store needs
• Handle cash with flawless accuracy
• Promote teamwork and excellent communication within the café
• Provide on-the-job education and mentoring

Skills

Communication skills

Team collaboration

Multitasking

Problem solving

Supervisory experience

Cash handling

Food service training

Organizational skills

Job description

Verve Coffee Roasters is seeking a Shift Lead in Los Angeles to guide daily operations, mentor baristas, and uphold the high standards of service and product quality. You will lead a busy shift, ensure superior coffee and food pairings, and support the team with knowledge and coaching.

The role requires strong communication, teamwork, and the ability to multitask in a fast-paced café environment. Weekend/holiday availability and standing for long periods are expected.