Café Shift Lead — Leadership & Training

Verve Coffee Roasters; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discount

Healthcare benefits after 30 hours per

Job summary

Verve Coffee Roasters in Los Angeles, CA is seeking a Shift Lead to oversee daily operations, guide the front-of-house team, and ensure exceptional customer experiences. You will lead staff, manage shifts, and uphold quality standards for coffee and food pairings.

This role emphasizes leadership, training, and maintaining a positive work environment while handling cash and inventory tasks during peak hours and weekends.

Qualifications

• Excellent communication skills (verbal and written).
• Strong organizational and detail-oriented skills.
• Ability to collaborate effectively within a team.
• Ability to multitask in a demanding environment.

Responsibilities

• Ensure that superior products are being served to customers.
• Maintain positivity and enthusiasm at all times.
• Support staff with product knowledge and education.
• Promote an excellent experience for both employees and customers.
• Anticipate & proactively address customer and store needs.
• Handle cash with flawless accuracy.
• Promote teamwork and excellent communication within the café.
• Provide on-the-job education and mentoring.

Skills

Excellent communication

Strong organizational skills

Detail-oriented

Team collaboration

Cash handling

Leadership

Job description

Verve Coffee Roasters in Los Angeles, CA is seeking a Shift Lead to oversee daily operations, guide the front-of-house team, and ensure exceptional customer experiences. You will lead staff, manage shifts, and uphold quality standards for coffee and food pairings.

This role emphasizes leadership, training, and maintaining a positive work environment while handling cash and inventory tasks during peak hours and weekends.