Shift Lead: Lead the Team & Deliver Sparkle

Whistle Express Car Wash; Nashville (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Whistle Express Car Wash in Nashville, TN is seeking a Shift Lead to ensure smooth shift operations and a great customer experience. You’ll engage customers, guide the team, assist with daily operations, uphold site standards, and step in to lead when management isn’t on-site.

You’ll open and close the site, delegate tasks, monitor performance, enforce safety protocols, and resolve issues quickly to keep the wash running efficiently.

Qualifications

• Leadership experience strongly preferred.
• Ability to coach and guide a team during shifts.
• Demonstrated customer service skills and professional demeanor.

Responsibilities

• Greet customers and provide a positive experience.
• Promote memberships and services to boost sales.
• Lead the team during shifts when on-site leadership is absent.
• Open and close the site; manage daily operations.
• Ensure safety protocols are followed and equipment is checked.
• Inspect vehicles for quality after wash and address issues.

Skills

Customer engagement

Leadership experience

Team leadership

Outdoor work

Safety awareness

Job description

Whistle Express Car Wash in Nashville, TN is seeking a Shift Lead to ensure smooth shift operations and a great customer experience. You’ll engage customers, guide the team, assist with daily operations, uphold site standards, and step in to lead when management isn’t on-site.

You’ll open and close the site, delegate tasks, monitor performance, enforce safety protocols, and resolve issues quickly to keep the wash running efficiently.