Shift Lead: Elevate Team & Sparkle Quality

Whistle Express Car Wash; Macedonia (OH); On-site; USD 15,000 - 18,000; Full time

Job summary

Whistle Express Car Wash in Ohio is seeking a dynamic Shift Lead to ensure smooth operations. You’ll engage with customers, assist with daily tasks, uphold site standards, and step in to lead when management isn’t on-site.

This role emphasizes teamwork, safety, and attention to detail. You’ll open/close, delegate tasks, monitor performance, and help maintain the high quality and fast pace that our guests expect.

Qualifications

• Leadership experience or potential.
• Strong customer service skills.
• Knowledge of safety protocols.
• Ability to collaborate and support teammates.
• Comfort working outdoors and in a fast-paced environment.

Responsibilities

• Greet customers and provide a positive experience; explain services and memberships.
• Direct vehicles safely and ensure proper positioning for washing; prepare vehicles.
• Lead the team during shifts, delegate tasks, and provide guidance in the absence of leadership.
• Monitor performance and give feedback to maintain wash quality and efficiency.
• Inspect vehicles before/after wash to meet quality standards and report issues.

Skills

Leadership

Customer Service

Safety

Teamwork

Outdoor Work

Job description

Whistle Express Car Wash in Ohio is seeking a dynamic Shift Lead to ensure smooth operations. You’ll engage with customers, assist with daily tasks, uphold site standards, and step in to lead when management isn’t on-site.

This role emphasizes teamwork, safety, and attention to detail. You’ll open/close, delegate tasks, monitor performance, and help maintain the high quality and fast pace that our guests expect.