Shift Lead: Lead the Team, Deliver Sparkle

Whistle Express Car Wash; Jacksonville (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to be the standard-setter on the lot. You will lead the team, greet customers, and ensure a fast, safe, and high-quality wash experience.

This role requires owning the shift, opening/closing procedures, and keeping the site clean and guests satisfied. The ideal candidate is physically active, can lead by example, and handles unexpected challenges with leadership presence.

Qualifications

• Leadership or team experience preferred.
• Able to work outdoors and physically active.
• Excellent customer service and communication skills.

Responsibilities

• Greet customers and provide a positive, friendly experience; answer questions about services and memberships.
• Direct vehicles safely through the wash tunnel and ensure proper setup for washing.
• Lead the shift team, assigning tasks and guiding performance in the absence of site leadership.
• Inspect each vehicle for quality and uphold Sparkle Assurance; report issues and seek process improvements.

Job description

Whistle Express Car Wash is seeking a Shift Lead to be the standard-setter on the lot. You will lead the team, greet customers, and ensure a fast, safe, and high-quality wash experience.

This role requires owning the shift, opening/closing procedures, and keeping the site clean and guests satisfied. The ideal candidate is physically active, can lead by example, and handles unexpected challenges with leadership presence.