Shift Lead: Own the Shift, Elevate the Team

Whistle Express Car Wash; Stow (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You’ll run shifts when management isn’t on-site, lead the crew, and ensure the site is clean, guests are served well, and quality is maintained.

You’ll engage customers, promote unlimited wash memberships, and train the team to uphold Whistle’s Sparkle Assurance. This role demands physical activity, outdoor work, and a dedication to safety and efficiency.

Qualifications

• Leadership experience or proven ability to lead a crew.
• Team-first operator who shares wins and accepts losses.
• Physically active and comfortable working outdoors at a fast pace.
• Willingness to own shift responsibilities and enforce standards.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Promote memberships and services to drive engagement and sales.
• Direct vehicles safely into the wash tunnel and ensure proper positioning.
• Prepare vehicles for washing and remove obstacles as needed.
• Monitor equipment and report malfunctions to keep operations smooth.
• Follow safety protocols to protect customers, team members and equipment.
• Lead the team during shifts and delegate tasks to ensure smooth operations.
• Inspect vehicles for quality and address missed spots or streaks to uphold standards.

Skills

Leadership

Teamwork

Customer service

Safety awareness

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You’ll run shifts when management isn’t on-site, lead the crew, and ensure the site is clean, guests are served well, and quality is maintained.

You’ll engage customers, promote unlimited wash memberships, and train the team to uphold Whistle’s Sparkle Assurance. This role demands physical activity, outdoor work, and a dedication to safety and efficiency.