Shift Lead: Lead the Café Experience & Team

Dutch Bros Coffee; Alsip (IL); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Dutch Bros swag

Free coffee per Employee Drink Policy

Paid volunteer hours

Employee Assistance Program

401(k) eligibility after 1 year

Education Benefit Program after 1 year

Employer-paid medical, dental, and vis

Employer-paid medical, dental, and vis

Job summary

Dutch Bros Coffee in Alsip, IL is seeking a Full-time Shift Lead to uphold our culture and standards on every shift. You will serve as a servant leader, ensure smooth operations, and mentor crew while delivering mind-blowing customer experiences.

The role requires 32 hours per week, availability for early mornings, evenings and weekends, and compliance with food-safety and training requirements. You'll be empowered to solve problems, train new Broistas, and partner with the Shop Manager to

Qualifications

• 6 months of Broista experience at Dutch Bros preferred.
• No disciplinary action for the past 90 days.
• Must obtain and maintain Food Handler Permit/Certification as required based on regulations.
• Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under company policies and regulations.
• Schedule: available to work a minimum of 32 hours per week, with early mornings, evenings and weekends.

Responsibilities

• Lead the experience for every Broista on shift, cultivating the Dutch Bros atmosphere and standards.
• Be an expert on drink and operational fundamentals to execute training and ensure quality.
• Train new Broistas operationally and culturally while maintaining a fun environment.
• Set up the next shift for success with tills, restocking, and cleanliness.
• Assist Shop Manager with inventory, communications, and adherence to policies.
• Attend mandatory meetings and provide feedback to shop leadership on opportunities.

Skills

Broista experience

No disciplinary action

Flowcheck 90%+

Food Handler Permit

Mandatory certificates

Job description

Dutch Bros Coffee in Alsip, IL is seeking a Full-time Shift Lead to uphold our culture and standards on every shift. You will serve as a servant leader, ensure smooth operations, and mentor crew while delivering mind-blowing customer experiences.

The role requires 32 hours per week, availability for early mornings, evenings and weekends, and compliance with food-safety and training requirements. You'll be empowered to solve problems, train new Broistas, and partner with the Shop Manager to