Shift Lead: Lead Teams, Delight Guests, Flexible Hours

Taco Bell Corp.

Canton (OH)

In loco

USD 19.000 - 30.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Free meals
Flexible schedules
Medical benefits
401k retirement plan with 6% match
Health and wellness programs
Discounts on mortgages, vehicles, cell
gym memberships
Más earth! Commitment to a sustainable

Descrizione del lavoro

Taco Bell Corp. is seeking a Shift Lead to drive shift performance, coach Team Members, and ensure operations meet Taco Bell standards. You will guide the team to deliver great guest experiences and partner with the GM on staffing and business initiatives.

You will oversee food safety, service quality, and efficiency, while resolving customer concerns and providing feedback for continuous improvement. This role rewards leadership and a hands-on approach in a fast-paced environment.

Competenze

  • 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
  • Adheres to cash, security, inventory, and labor policies
  • Must be at least 18 years of age
  • Accessibility to dependable and reliable transportation
  • Excellent communication skills, management/leadership and organizational skills
  • Physical dexterity to move up to 45 lbs.
  • Attendance and Punctuality a must
  • Operating of cash register as needed and making change for other cashiers
  • Basic Math skills
  • Maintains customer satisfaction and adheres to health and safety standards
  • Promotes and champions Taco Bell's culture and values
  • Provides constructive feedback to Team Members
  • Executes shift duties accurately and efficiently
  • Promotes equity, inclusion, and belonging
  • Ensures teammates and customers enjoy a positive experience

Mansioni

  • Execute the MIC (Manager in Charge) Success Routine and prioritize customer needs
  • Oversee Team Members' Shift Excellence tasks and maintain neat appearances
  • Ensure food safety, quality, and accuracy of orders
  • Resolve customer complaints quickly and maintain positive relations
  • Provide regular feedback to the GM on Team Member performance
  • Offer ongoing constructive feedback to Team Members
  • Participate in training Team Members
  • Handle conflicts constructively with the GM
  • Assist the GM in screening Team Member candidates
  • Assist with Profit & Loss management by following cash controls and labor management
  • Oversee proper product preparation, rotation, portioning, cooking, and holding times
  • Support the GM with facility maintenance and health and safety standards

Conoscenze

Communication skills
Leadership
Organizational skills
Basic Math
Attendance
Punctuality
Cash handling

Descrizione del lavoro

Taco Bell Corp. is seeking a Shift Lead to drive shift performance, coach Team Members, and ensure operations meet Taco Bell standards. You will guide the team to deliver great guest experiences and partner with the GM on staffing and business initiatives.

You will oversee food safety, service quality, and efficiency, while resolving customer concerns and providing feedback for continuous improvement. This role rewards leadership and a hands-on approach in a fast-paced environment.

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