Shift Lead: Lead, Motivate, Elevate Guest Experience

Kaizen Lab Inc.; Village of Sag Harbor (NY); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Shift meal

Employee discount

Team bonding events

Menu tasting

Leadership growth

Community involvement

Job summary

SunLife Organics in Sag Harbor is seeking a SunLife Samurai to lead by example and deliver top‑notch service. You’ll guide by example, mentor associates, and set the standard for guest experience whether at the counter or on the floor.

The role pays $19.50 per hour plus tips, with strong emphasis on hospitality, teamwork, and local community involvement. Weekend/evening/holiday flexibility is expected, along with a passion for leadership and SunLife's standards.

Qualifications

• At least 6 months of food service experience (preferred).
• A passion for leadership, customer service, and all things SunLife.
• Strong communication, problem‑solving, and time management skills.
• Ability to stay energized and efficient in a fast‑paced environment, while keeping a positive attitude.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead & Inspire: Set the tone, mentor associates, and keep the team motivated and aligned with SunLife's goals and culture.
• Create an Amazing Experience: Greet guests with a smile and recommend products to ensure perfection every time.
• Keep Things Running: Maintain cleanliness, safety, inventory, and adherence to company policies; assist in operations in absence of a senior manager.
• Teamwork & Training: Build relationships, resolve conflicts, and train new associates on standards, products, and systems.
• Community Champion: Engage with local events and nearby businesses to grow brand loyalty.

Skills

Leadership

Customer service

Communication

Problem solving

Time management

Job description

SunLife Organics in Sag Harbor is seeking a SunLife Samurai to lead by example and deliver top‑notch service. You’ll guide by example, mentor associates, and set the standard for guest experience whether at the counter or on the floor.

The role pays $19.50 per hour plus tips, with strong emphasis on hospitality, teamwork, and local community involvement. Weekend/evening/holiday flexibility is expected, along with a passion for leadership and SunLife's standards.