Shift Lead: Lead a fast-paced coffee bar & grow with us

10 Peet's Coffee Inc.; United States; On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Free coffee/tea

Employee discount

401k matching

Employee Assistance Program

Flexible schedule

Cash tips

Job summary

Peet’s Coffee is seeking a Shift Lead to help run daily operations, lead shifts with focus and clarity, and deploy tasks in a fast‑paced cafe. You will deliver exceptional customer experiences, model genuine engagement, uphold high product quality, keep the coffeebar welcoming, and support a positive team environment through clear communication and accountability.

Minimum qualifications include 1 year in a leadership role, 1 year POS/cash handling, a schedule availability of at least three days

Qualifications

• 1 year experience in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities.
• Must be at least 18 years old and available at least 3 days a week.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling engagement, craftsmanship, high product quality, and friendly service — all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership experience

POS/cash handling

Schedule availability

Work eligibility

Age requirement 18+

Physical tasks

Job description

Peet’s Coffee is seeking a Shift Lead to help run daily operations, lead shifts with focus and clarity, and deploy tasks in a fast‑paced cafe. You will deliver exceptional customer experiences, model genuine engagement, uphold high product quality, keep the coffeebar welcoming, and support a positive team environment through clear communication and accountability.

Minimum qualifications include 1 year in a leadership role, 1 year POS/cash handling, a schedule availability of at least three days