Shift Lead - Lead a Fast-Paced Campus Dining Team

NC State University; Raleigh (NC); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Programs

Paid Time Off and Leave

12 Holidays Each Year

Tuition and Academic Assistance

Job summary

NC State University—NC State Dining is hiring a Shift Lead in Raleigh to manage daily dining operations, supervise temporary and student staff, and ensure service and safety standards. This role supports training, enforces recipes, and maintains high customer service in a busy campus food service setting.

The position requires leadership experience in food service, adherence to safety protocols, and ServSafe certification or ability to obtain within 90 days.

Qualifications

• Competencies to perform the work as described; some positions may require certification by the Department of Correction.
• Strong leadership and customer service skills.
• ServSafe certification or ability to obtain within 90 days of employment.

Responsibilities

• Lead daily shift operations in a fast-paced dining environment, ensuring quality, efficiency, and adherence to recipes.
• Support and guide team members while maintaining excellent customer service and positive communication.
• Ensure compliance with food safety, sanitation, and workplace safety procedures; operate kitchen equipment safely.
• Follow and communicate instructions, assist with training, and help the team reach performance goals.
• Perform tasks including lifting up to 30 pounds, working in hot/cold environments, and safe handling of equipment.

Skills

Lead role in food service

Cooking in high-volume fast casual

Computers & learning new software

Allergen training

Job description

NC State University—NC State Dining is hiring a Shift Lead in Raleigh to manage daily dining operations, supervise temporary and student staff, and ensure service and safety standards. This role supports training, enforces recipes, and maintains high customer service in a busy campus food service setting.

The position requires leadership experience in food service, adherence to safety protocols, and ServSafe certification or ability to obtain within 90 days.