Shift Lead: Inspire Teams & Deliver Neighborly Service

Pet Supplies Plus; Pleasant Valley Township (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Company paid Life Insurance

Medical, Dental, Vision options

401(k) with company match

Ongoing training and development

Job summary

Pet Supplies Plus in Pleasant Valley Township, Iowa is looking for a dedicated Shift Lead to provide exceptional service and support store operations. The ideal candidate will partner with team leaders, ensure compliance with operational standards, and directly engage with customers and pets.

This role requires a minimum of 2 years of retail experience and strong customer service skills. The position offers a comprehensive benefits package, including paid time off and medical options.

Qualifications

• 2+ years of retail experience.
• Must be able to work flexible schedules.
• Reliable transportation needed.

Responsibilities

• Partner with store team leaders to learn and reinforce PSP standards.
• Provide leadership coverage up to four times a week.
• Adhere to operational policies and procedures.
• Perform back-office procedures.
• Involve in store recruiting and onboarding.
• Act as store team members when not managing.

Skills

Retail experience

Sales and customer service skills

Proficiency in Microsoft Office

Ability to operate equipment

Job description

Pet Supplies Plus in Pleasant Valley Township, Iowa is looking for a dedicated Shift Lead to provide exceptional service and support store operations. The ideal candidate will partner with team leaders, ensure compliance with operational standards, and directly engage with customers and pets.

This role requires a minimum of 2 years of retail experience and strong customer service skills. The position offers a comprehensive benefits package, including paid time off and medical options.