Pawsome Shift Lead — Pet Store (Part-Time)

Pet Supplies Plus; Des Moines (IA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Company paid Life Insurance

Long-Term Disability Insurance

Medical, Dental, Vision

401(k) with company match

Ongoing training and development

Job summary

Pet Supplies Plus in Des Moines, IA is seeking a Shift Lead to guide daily store operations and deliver outstanding neighborly service to customers and their pets.

You will partner with store leaders, supervise team members, reinforce PSP standards, assist with back-office tasks, and help recruit and develop staff while maintaining a safe, clean, and welcoming environment for all neighbors.

Qualifications

• 2+ years of retail experience.
• Proficiency with Microsoft Office.
• Strong sales and customer service skills.
• Ability to operate forklift and lift up to 50 pounds.
• Flexible schedules and reliable transportation.
• Must be 18 years or older.

Responsibilities

• Partner with store leaders to reinforce PSP standards and daily routines.
• Provide leadership coverage up to four times a week when managers are offsite.
• Ensure cleanliness, animal care, safety, and security protocols.
• Learn and perform back-office tasks like price changes and cashier records.
• Participate in store recruiting, onboarding and team development.
• Communicate improvement opportunities to the team leaders.
• Act as a team member when not acting as manager-on-duty.

Skills

Customer service

Sales

Retail leadership

Team leadership

Tools

Microsoft Office

Forklift operation

Job description

Pet Supplies Plus in Des Moines, IA is seeking a Shift Lead to guide daily store operations and deliver outstanding neighborly service to customers and their pets.

You will partner with store leaders, supervise team members, reinforce PSP standards, assist with back-office tasks, and help recruit and develop staff while maintaining a safe, clean, and welcoming environment for all neighbors.