Team Member

Chuze Fitness; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k

CPR, First Aid, AED Training

Free Chuze Fitness Membership

Discounts on purchases

Training and growth opportunities

Full-time perks

Job summary

Chuze Fitness in Albuquerque is hiring for a front desk/customer service role. You will greet members, facilitate tours, assist with sign-ups, handle phone inquiries, and help maintain a sparkling gym environment.

The position offers opportunities for training and growth, plus perks like a free gym membership and CPR/First Aid training. You’ll join a team that values hospitality, community, and a friendly, helpful culture.

Qualifications

• Able to read, write and speak English clearly.
• Willing to walk and stand for long periods and lift up to 50 lbs.
• Customer service oriented with smooth communication.

Responsibilities

• Welcome, greet, and interact with members and guests.
• Provide membership information and conduct tours.
• Keep gym clean and presentable throughout shift.
• Handle sign-ups, phone calls, POS transactions, and member concerns.
• Assist with billing issues and escalate when needed.
• Regularly complete LMS training materials and updates.
• Be knowledgeable about facilities, fitness programs, and equipment.
• Make smoothies where applicable and maintain quality standards.
• Attend team meetings and participate in shift planning.

Skills

Customer service

Cash handling

Phone etiquette

Membership tours

Tools

POS system

LMS

Job description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $XX.XX - $XX.XX / hour

As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

Responsibilities Include But Are Not Limited To The Following

• Welcome, greet, and interact with all members, prospective members, and guests
• Provide membership information and facilitate tours
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
• Assist with billing issues and disputes and elevate to leadership when needed
• Regularly review and complete all training materials and updates in the Learning Management System (LMS)
• Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
• Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
• Attend and participate in regularly scheduled team meetings

Perks & Benefits

• 401k
• Free CPR, First Aid, and AED Training (required, if not already certified)
• Free food handler training and certification (for locations with smoothie bar only)
• Free Chuze Fitness Membership
• Discounts on retail and smoothie purchases and through vendor partners
• Training and growth opportunities
• Additional perks and benefits available for full-time employees

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.