Shift Lead I

Chuze Fitness; Albuquerque (NM); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Accrued time off

Medical, Dental, Vision insurance

401k

Free Chuze Fitness Membership

Discount on retail & smoothies

CPR, First Aid, AED Training

Free food handler training

Growth opportunities

Job summary

Chuze Fitness is seeking a Lead 1 to support and lead front desk operations, ensuring a vibrant, professional and efficient work environment. You will model kindness and drive a positive member experience on opening shifts.

The role requires leading a team, handling memberships, sign-ups, POS, smoothies when applicable, and maintaining clean, welcoming gym spaces across shifts.

Qualifications

• English proficiency required.
• Experience with front desk operations preferred.
• Ability to lift at least 50 lbs and stand for long periods.

Responsibilities

• Set and maintain welcoming, friendly standards for members.
• Complete daily cleaning tasks to keep gym presentation top-notch.
• Assist front desk operations: memberships, retail, amenities, phones, POS, smoothies if applicable.
• Train front desk staff and follow LMS and policy guidance.

Skills

Customer service

Team leadership

Front desk

Cash handling

Job description

Why Chuze?
At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

Why Chuze?
At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.
If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $15.35 - $19.18 / hour
Hours: Monday - Friday (Opening Shift)
As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

Responsibilities Include But Are Not Limited To The Following

• Set and maintain Chuze standards in customer by welcoming and interacting with all members
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
• Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
• Support in troubleshooting member inquiries and partner with management for escalated concerns
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email
• Attend and participate in regularly scheduled team meetings

Perks & Benefits Include

• Accrued time off and paid holidays
• Medical, Dental, Vision, and other supplemental insurance
• 401k
• Free Chuze Fitness Membership
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Growth opportunities
• Benefits for Part-Time employees may differ

Physical Requirements

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.