Shift Leader: Guest Service & Restaurant Ops

ANCHOR POINT MANAGEMENT GROUP; Newport (OR); On-site; USD 21,000 - 23,000; Full time

Job summary

Anchor Point Management Group in Newport, Oregon is seeking a shift leader to supervise daily restaurant operations and ensure exceptional customer service. This hourly role focuses on overseeing service quality, cleanliness, and safety, while coaching staff and ensuring meals are prepared to standard.

The ideal candidate has prior supervisory experience, is 18+, and can work flexible hours. Compensation ranges from $15.46 to $17.00 per hour with opportunities to grow within the team.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for internal promotion after completing learning zone training and certifications.
• High school diploma or GED is preferred.
• Minimum of 6 months in a shift management or supervisory role in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Good hygiene and reliable transportation.
• Arrive to work on time and maintain a positive attitude.

Responsibilities

• Greet customers with a friendly demeanor and take orders.
• Prepare and package food and drink products per restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain cleanliness of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with all food safety regulations and policies.
• Promote new menu items and provide recommendations when asked.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws.
• Offer ongoing coaching and feedback to team members.
• Report safety concerns to manager and HR as needed.
• Conduct daily food safety and prep audits.
• Monitor daily inventory and cash procedures.

Skills

Customer service

Leadership potential

Time management

Basic numeracy

Work authorization

Education

High school diploma or GED

Job description

Anchor Point Management Group in Newport, Oregon is seeking a shift leader to supervise daily restaurant operations and ensure exceptional customer service. This hourly role focuses on overseeing service quality, cleanliness, and safety, while coaching staff and ensuring meals are prepared to standard.

The ideal candidate has prior supervisory experience, is 18+, and can work flexible hours. Compensation ranges from $15.46 to $17.00 per hour with opportunities to grow within the team.