Shift Lead - Hospitality & Fast Service (Flexible Schedule)

Pilot Travel Centers LLC.; Virginia; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Medical/Dental/Vision

401(k)

FSA

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company seeks an Operations Supervisor to support the restaurant management team during non-peak hours. You will supervise hourly staff, ensure brand standards, execute shift plans, and monitor cash handling and food safety.

Reporting to the Restaurant General Manager, you will help train team members, run service efficiently, and maintain clean, safe premises while upholding hospitality goals and Brand standards at Pilot Travel Centers locations.

Responsibilities

• Maintains Brand and PTC restaurant operational standards
• Executes shift plan
• Follows up assigned tasks
• Assists management team
• Works hourly positions
• Monitors food prep and register procedures and cash handling policies and processes
• Accountable for hospitality and SOS goals at all times according to Brand and PTC Hospitality standards
• Provides direction to team members during shift
• Ensures restaurant cleaning processes and methods are followed
• Monitors labor usage and break policy according to Blue Cube
• Adheres to restaurant plans/objectives as set by Restaurant General Manager
• Assists with training and cross training of team members as directed
• Adheres to all Brand and PTC processes and policies
• Monitors register procedures and cash handling policies and processes
• Maintains safe working conditions by following all safety and security policies and processes
• Ensures all team members are adhering to Brand and PTC's dress code standards
• Follows all Brand maintenance processes and methods
• Advises Restaurant General Manager as to performance/discipline problems
• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
• Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
• Works hourly positions
• Other duties as assigned by management

Job description

Pilot Company seeks an Operations Supervisor to support the restaurant management team during non-peak hours. You will supervise hourly staff, ensure brand standards, execute shift plans, and monitor cash handling and food safety.

Reporting to the Restaurant General Manager, you will help train team members, run service efficiently, and maintain clean, safe premises while upholding hospitality goals and Brand standards at Pilot Travel Centers locations.