Shift Lead: High-Energy Team Leader & Service Champion

Planet Fitness; Fresno (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Flynn Group’s Planet Fitness club seeks a Shift Lead to supervise staff, manage shifts, and ensure a high-energy, clean, and welcoming environment for members. You will lead daily operations, address customer concerns, and maintain safety standards in a fast-paced fitness setting.

The role requires strong communication, problem-solving, and leadership abilities to support a diverse, judgment-free gym community. Apply to join our premier team managing club performance and member experience.

Qualifications

• Demonstrates excellent interpersonal skills with customers and coworkers.
• Active listening and empathy to resolve issues successfully.
• Ability to collaborate and communicate with team members and management.

Responsibilities

• Organize shift schedules for team members.
• Monitor attendance, tardiness, and time off.
• Assign duties based on role and skills.
• Supervise staff and provide feedback to management.
• Train new and current team members on tasks.
• Handle customer issues and resolve conflicts.
• Uphold safety policies and cleanliness standards.
• Ensure accurate cash handling and store operations.

Skills

Customer service

Communication

Problem solving

Job description

Flynn Group’s Planet Fitness club seeks a Shift Lead to supervise staff, manage shifts, and ensure a high-energy, clean, and welcoming environment for members. You will lead daily operations, address customer concerns, and maintain safety standards in a fast-paced fitness setting.

The role requires strong communication, problem-solving, and leadership abilities to support a diverse, judgment-free gym community. Apply to join our premier team managing club performance and member experience.