Shift Lead: Hands-On Team Leader

Five Guys logo; Suwanee (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Tips

Bonus

Job summary

Five Guys in Suwanee, GA is seeking a Shift Leader to guide daily operations on every shift. You’ll lead by example, work side-by-side with your team, and ensure guests leave impressed. The role involves stepping into any station and coaching crew to deliver fast, friendly service.

Ideal candidates have 1–2 years in restaurant or hospitality leadership, strong math and POS skills, and a teamwork-first attitude. This full-time position offers growth and a dynamic, brand-focused environment.

Qualifications

• Experience in a fast-paced guest service setting is preferred.
• Ability to lead by doing and set a positive example.
• Strong communication skills with a team-first mindset.
• Comfort with basic math for cash handling and POS use.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Fill in at cashier, grill, prep, fries, and dining room as needed.
• Deliver fast, accurate service and ensure guest satisfaction.
• Coach and motivate crew to perform at their best.
• Assist with training new team members and uphold brand standards.
• Keep the restaurant clean, safe, and compliant.

Skills

Leadership

Teamwork

Communication

Decision making

POS familiarity

Tools

POS systems

Job description

Five Guys in Suwanee, GA is seeking a Shift Leader to guide daily operations on every shift. You’ll lead by example, work side-by-side with your team, and ensure guests leave impressed. The role involves stepping into any station and coaching crew to deliver fast, friendly service.

Ideal candidates have 1–2 years in restaurant or hospitality leadership, strong math and POS skills, and a teamwork-first attitude. This full-time position offers growth and a dynamic, brand-focused environment.