Hands-On Shift Leader — Drive Service & Team Growth

Five Guys logo; Pooler (GA); On-site; USD 23,000 - 26,000; Full time

Job summary

Five Guys in Pooler, GA is seeking a Shift Leader to guide operations during peak hours, supervise crew, and ensure guest satisfaction. You'll lead by example, prep, cashier, grill, and dining room tasks, delivering fast, accurate service.

If you thrive in a busy environment, value teamwork, and want growth into Assistant or General Manager roles, this hands-on leadership role offers real opportunities and brand integrity on every shift.

Qualifications

• 1-2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication and a team-first mindset.
• Ability to lead by doing, not just directing.
• Comfort staying cool in a fast-paced environment.
• Basic math and experience with POS systems.

Responsibilities

• Lead the shift and run operations when management isn't on site.
• Work as cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and guest experience.
• Coach and motivate crew to perform at their best.
• Train new team members and build a positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Customer service

Team player

Tools

POS systems

Job description

Five Guys in Pooler, GA is seeking a Shift Leader to guide operations during peak hours, supervise crew, and ensure guest satisfaction. You'll lead by example, prep, cashier, grill, and dining room tasks, delivering fast, accurate service.

If you thrive in a busy environment, value teamwork, and want growth into Assistant or General Manager roles, this hands-on leadership role offers real opportunities and brand integrity on every shift.