Shift Lead: Hands-On Leader in a Fast-Paced Restaurant

Five Guys logo; Manassas (VA); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Guys is seeking a hands-on Shift Leader to run daily operations, lead a fast-paced team, and ensure exceptional guest experiences on every shift. You will cover multiple roles, coach crew members, and help train new hires to uphold brand standards.

Qualified candidates bring 1–2 years of leadership experience in hospitality, strong communication, calm decision-making under pressure, and solid math/POS skills. This on-site role offers real growth within a fast‑paced, energetic environment.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communications skills.
• Leads by doing, not just directing.
• Ability to stay calm and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Team leadership

Communication skills

POS familiarity

Multitasking

Tools

POS systems

Job description

Five Guys is seeking a hands-on Shift Leader to run daily operations, lead a fast-paced team, and ensure exceptional guest experiences on every shift. You will cover multiple roles, coach crew members, and help train new hires to uphold brand standards.

Qualified candidates bring 1–2 years of leadership experience in hospitality, strong communication, calm decision-making under pressure, and solid math/POS skills. This on-site role offers real growth within a fast‑paced, energetic environment.