Shift Lead: Hands-On Leadership & Growth Path

SmartRecruiters, Inc.; Springdale (AR); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Hands-on leadership experience

Opportunities for advancement

Fast-paced team environment

Develop leadership skills

Job summary

Domino’s is hiring a dependable Shift Lead to help guide our team and keep the store running smoothly. This hands-on leadership role involves directing the shift, maintaining high standards, solving problems, and creating a positive, productive work environment while still assisting with customer service and pizza preparation.

Previous management experience is helpful but not required; training will be provided.

Qualifications

• Must be legally authorized to work in the United States.
• Basic math and cash-handling skills.
• Ability to communicate clearly with customers, team members, and management.
• Reliable attendance and punctuality.
• Ability to work scheduled shifts, including evenings, weekends, and holidays.
• Willingness to learn and follow Domino’s standards, policies, and procedures.

Responsibilities

• Lead by example and set the pace for the team.
• Direct team members and keep shift priorities focused.
• Assist customers at the front counter and pickup window.
• Handle customer concerns calmly and professionally.
• Take and process orders accurately.
• Prepare pizzas and menu items to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks.
• Coach team members on procedures and performance.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.

Skills

Positive attitude

Leadership

Dependable

Punctual

Communication

Customer service

Problem solving

Multitasking

Job description

Domino’s is hiring a dependable Shift Lead to help guide our team and keep the store running smoothly. This hands-on leadership role involves directing the shift, maintaining high standards, solving problems, and creating a positive, productive work environment while still assisting with customer service and pizza preparation.

Previous management experience is helpful but not required; training will be provided.