Shift Lead: Lead a Fast-Paced Pizza Team

SmartRecruiters, Inc.; Ozark (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Hands-on leadership experience

Advancement opportunities

Team‑oriented environment

Job summary

Domino’s is hiring dependable, motivated Shift Leads to guide our team and keep the store running smoothly. This is a hands-on leadership role where you’ll direct the shift, uphold standards, solve problems, and create a positive, productive work environment.

You’ll help customers, prepare pizzas, stock supplies, and support daily operations while taking responsibility for shift performance and team results.

Qualifications

• Must meet applicable minimum age requirements.
• Must be legally authorized to work in the United States.
• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.
• Ability to communicate clearly with customers, team members, and management.
• Basic math and cash‑handling skills.
• Ability to use computers, touchscreens, phones, and basic workplace technology.
• Reliable attendance and punctuality.
• Ability to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
• Willingness to learn and follow Domino’s standards, policies, and procedures.

Responsibilities

• Lead day‑to‑day store operations during assigned shifts.
• Direct team members and keep everyone focused on shift priorities.
• Assist customers at the front counter and pickup window.
• Handle customer concerns calmly and professionally.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Help maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks.
• Follow up to ensure assigned tasks are completed.
• Coach team members on procedures and performance expectations.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.
• Follow and help enforce company policies, food safety standards, and operating procedures.
• Assist with cash handling and shift accountability.
• Communicate important shift information to store management.
• Support the management team with daily store operations.

Skills

Leadership

Customer service

Communication

Reliability

Punctuality

Cash handling

Job description

Domino’s is hiring dependable, motivated Shift Leads to guide our team and keep the store running smoothly. This is a hands-on leadership role where you’ll direct the shift, uphold standards, solve problems, and create a positive, productive work environment.

You’ll help customers, prepare pizzas, stock supplies, and support daily operations while taking responsibility for shift performance and team results.