Shift Lead: Fast-Paced Leadership & Customer Focus

SmartRecruiters, Inc.; Farmington (AR); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Starting pay $12.25 per hour

Advancement opportunities

Hands-on leadership experience

Fast-paced team environment

Training provided

Job summary

Domino’s is hiring dependable, motivated Shift Leads to help guide our team and keep the store running smoothly. This is a hands-on leadership position where you’ll direct the shift, maintain high standards, solve problems, and create a positive, productive work environment.

You’ll still help customers, make pizzas, clean, stock, and support daily operations — but you’ll also begin taking responsibility for the performance of the shift and the team around you.

Qualifications

• Must meet applicable minimum age requirements for the position.
• Must be legally authorized to work in the United States.
• Basic math and cash-handling skills.
• Ability to use computers, touchscreens, phones, and basic workplace technology.
• Reliable attendance and punctuality.
• Ability to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
• Willingness to learn and follow Domino’s standards, policies, and procedures.

Responsibilities

• Lead day-to-day store operations during assigned shifts.
• Direct team members and keep everyone focused on shift priorities.
• Assist customers at the front counter and pickup window.
• Handle customer concerns calmly and professionally.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Help maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks.
• Follow up to ensure assigned tasks are completed.
• Coach team members on proper procedures and performance expectations.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.

Skills

Customer service

Cash handling

Communication

Team leadership

Reliability

Punctuality

Multitasking

Calm under pressure

Tools

Computers & touchscreens

Job description

Domino’s is hiring dependable, motivated Shift Leads to help guide our team and keep the store running smoothly. This is a hands-on leadership position where you’ll direct the shift, maintain high standards, solve problems, and create a positive, productive work environment.

You’ll still help customers, make pizzas, clean, stock, and support daily operations — but you’ll also begin taking responsibility for the performance of the shift and the team around you.