Shift Lead - Hands-On Leader with Growth to GM

Five Guys logo; Fairfield (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Five Guys Operations LLC is hiring a Shift Leader in California. You’ll lead the shift, step in to run operations when management isn’t on site, and set the tone by example. You’ll work side-by-side with your team to ensure every guest leaves impressed.

This role suits someone who thrives in a fast-paced environment, enjoys people, and wants to grow. The position offers pay starting at $20.50–$22.00 per hour plus tips and bonuses, with opportunities for career advancement within the brand.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing, not just directing.
• Ability to stay calm and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position - cashier, grill, prep, fries, dining room - no task is too small.
• Deliver fast, accurate service and create great guest experiences.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Teamwork

Customer service

Tools

POS systems

Job description

Five Guys Operations LLC is hiring a Shift Leader in California. You’ll lead the shift, step in to run operations when management isn’t on site, and set the tone by example. You’ll work side-by-side with your team to ensure every guest leaves impressed.

This role suits someone who thrives in a fast-paced environment, enjoys people, and wants to grow. The position offers pay starting at $20.50–$22.00 per hour plus tips and bonuses, with opportunities for career advancement within the brand.