Shift Lead - Hands-On Leader, Path to GM

Five Guys logo; Torrance (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Five Guys Operations LLC in Torrance, CA is seeking a Shift Leader to guide daily operations on the floor and set the tempo for each shift. You’ll lead by example, work beside teammates, and ensure every guest leaves satisfied.

The role covers stepping into any position—cashier, grill, prep, dining room—delivering fast and accurate service, coaching crew, and training new staff while upholding brand standards in a busy kitchen.

Qualifications

• 1–2 years of restaurant, retail, or hospitality leadership experience.
• Ability to lead by example and communicate clearly.
• Strong team motivation and guest-service focus.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and great guest experiences
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

POS systems

Basic math

Tools

POS systems

Job description

Five Guys Operations LLC in Torrance, CA is seeking a Shift Leader to guide daily operations on the floor and set the tempo for each shift. You’ll lead by example, work beside teammates, and ensure every guest leaves satisfied.

The role covers stepping into any position—cashier, grill, prep, dining room—delivering fast and accurate service, coaching crew, and training new staff while upholding brand standards in a busy kitchen.