Shift Lead: Hands-On Leader, Growth & $20.50+/hr + Tips

Five Guys logo; Downey (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Five Guys in Downey, CA is looking for a Shift Leader to supervise daily shifts, lead the crew, and ensure fast, friendly guest service. You’ll work side-by-side with team members, stepping into cashier, grill, prep, fries, and dining room roles as needed.

This hands-on leadership role emphasizes coaching, on-the-job training, and maintaining brand standards in a bustling environment with opportunities for growth within the company.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast paced environment.
• Basic math proficiency and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Team leadership

Communication

Customer service

Decision making

Tools

POS systems

Job description

Five Guys in Downey, CA is looking for a Shift Leader to supervise daily shifts, lead the crew, and ensure fast, friendly guest service. You’ll work side-by-side with team members, stepping into cashier, grill, prep, fries, and dining room roles as needed.

This hands-on leadership role emphasizes coaching, on-the-job training, and maintaining brand standards in a bustling environment with opportunities for growth within the company.